🧠 DNS Records – What is it?

Welcome to the DNS Records section — your go-to space for understanding and assisting with domain name settings like those used on firstday.ca.

DNS stands for Domain Name System, and it’s what connects a domain name (like firstday.ca) to the actual servers that power a website or email. Think of it as the phonebook of the internet — it tells browsers and email systems where to go behind the scenes.

This section breaks down the most common DNS records you’ll encounter as an agent, such as:

• A Record – Points the domain to a specific server (IP address)
• CNAME – For redirecting subdomains (like www) to another domain
• MX Record – Controls where emails for the domain are delivered
• TXT/SPF – Used for verification and spam prevention
• NS Record – Tells the world which DNS provider handles the domain

Each record has a specific role, and misconfigurations can cause downtime, email issues, or broken websites. Here, you’ll learn how to recognize, interpret, and troubleshoot them — whether you’re working inside Plesk, WHMCS, or speaking with a confused client.

Click the record type on the sidebar to get started.

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